Terms of service

Terms of Service

Last Updated: June 25, 2026

Welcome to Mycuza. Throughout these Terms, the terms "we," "us," and "our" refer to MYCUZA LLC, a United States limited liability company operating this website and online store.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

By accessing our website or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ELIGIBILITY

By using our Services, you represent that:

  • You are at least 18 years old or the age of majority in your jurisdiction.

  • You have the legal authority to enter into this agreement.

  • All information you provide is accurate, complete, and current.

SECTION 2 – CUSTOMER ACCOUNTS

You may choose to create an account to access certain features of our store.

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

SECTION 3 – PRODUCTS

We strive to display product descriptions, specifications, and images as accurately as possible.

However:

  • Product colors may vary depending on your screen or device.

  • Packaging may differ from images displayed.

  • Minor design or manufacturing changes may occur without notice.

  • We reserve the right to update or discontinue products at any time.

We do not guarantee that product descriptions or other content are completely error-free.

SECTION 4 – ORDERS

Submitting an order constitutes an offer to purchase.

Orders are accepted only after payment has been successfully processed and an order confirmation has been sent.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Correct pricing or product errors.

  • Cancel orders suspected of fraud or unauthorized activity.

Orders may only be cancelled before they have been processed for shipment.

SECTION 5 – PRICING & PAYMENT

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

Prices, discounts, and promotions may change without notice.

We accept secure payment methods available at checkout, including major credit and debit cards and supported digital wallets.

Payments are securely processed by trusted third-party payment providers. We do not store your complete payment card information.

SECTION 6 – SHIPPING

We currently ship within the United States only.

  • Orders are typically processed within 1–2 business days.

  • Estimated delivery time is 7–14 business days after shipment.

  • Shipping estimates are not guaranteed.

Orders over $40 USD qualify for free shipping.

Shipping charges for orders under $40 are calculated during checkout.

Every order includes insured shipping.

Please refer to our Shipping Policy for complete details.

SECTION 7 – RETURNS & REFUNDS

Every purchase is backed by our 30-Day Risk-Free Money-Back Guarantee.

If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.

Eligible returns include:

  • Products you are not satisfied with.

  • Damaged or defective products.

  • Incorrect items received.

Approved refunds are issued to the original payment method.

Please refer to our Return & Refund Policy for complete details.

SECTION 8 – INTELLECTUAL PROPERTY

All content available through our Services—including text, graphics, logos, product images, videos, icons, trademarks, designs, and software—is owned by MYCUZA LLC or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.

SECTION 9 – PROHIBITED USES

You agree not to:

  • Violate any applicable laws or regulations.

  • Engage in fraudulent or deceptive activity.

  • Attempt to interfere with the operation or security of the website.

  • Upload malicious software or harmful code.

  • Infringe upon intellectual property rights.

  • Use our Services for unlawful or abusive purposes.

Violation of these Terms may result in suspension or termination of access.

SECTION 10 – THIRD-PARTY SERVICES

Our website may include links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

Your use of third-party services is at your own risk.

SECTION 11 – SHOPIFY PLATFORM

Our online store is hosted by Shopify.

While Shopify provides the ecommerce platform that powers our store, all purchases are made directly with MYCUZA LLC.

Shopify is not responsible for the products, customer service, or transactions conducted through our website.

SECTION 12 – CUSTOMER FEEDBACK

If you submit reviews, testimonials, comments, suggestions, or other feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content for marketing and business purposes.

You represent that your submissions do not violate the rights of any third party.

SECTION 13 – PRIVACY

Your use of our Services is also governed by our Privacy Policy.

We collect and process personal information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Prevent fraud.

  • Improve our website and services.

  • Deliver marketing communications where permitted by law.

SECTION 14 – DISCLAIMER OF WARRANTIES

Our Services and products are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

Except as expressly stated, we make no warranties regarding uninterrupted availability, accuracy, or fitness for a particular purpose.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MYCUZA LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our Services or products.

Our total liability shall not exceed the amount you paid for the applicable order.

Nothing in these Terms limits liability where prohibited by law.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless MYCUZA LLC, its officers, employees, affiliates, and service providers from any claims, liabilities, damages, costs, or expenses arising from your violation of these Terms or misuse of our Services.

SECTION 17 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws applicable to MYCUZA LLC and the United States, without regard to conflict of law principles.

SECTION 19 – CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with the revised "Last Updated" date.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

SECTION 20 – CONTACT US

If you have any questions regarding these Terms of Service, please contact our customer support team through our Contact Us page or by email.

We aim to respond to all inquiries within 24 business hours.